My Journey to Developing the PRISM Ascend PR Framework—and How We Use It to Transform Client Campaigns

I’ve often been asked: “How did you develop the PRISM Ascend PR framework? What sparked the idea to build a streamlined yet powerful system for handling everything from relationship-building with journalists to crafting unforgettable brand messaging?” My answer usually begins with a knowing smile because the truth is, I never set out to invent a new framework. PRISM Ascend PR evolved from years of trial, error, and adaptation—layered with a drive to simplify the process of delivering impactful public relations (PR) campaigns for my agency and our clients.

In this article, I will walk you through the genesis of PRISM Ascend PR, how it transformed from a loose collection of techniques into a cohesive system, and why we believe it’s the missing piece for many brands struggling to gain traction in the digital age. By the end, you’ll see how each component of PRISM—Proprietary Tools, Relationship Building, Insights & Reporting, Simplified Workflow, and Messaging Development—works together to help businesses cut through the noise and truly connect with their audiences.

This journey isn’t just about me or a “lightbulb moment.” It’s about a series of pivotal experiences—wins and failures—shaping my belief that PR does not need to be convoluted. Over the years, I noticed the same frustrations for small startups and established companies: disorganized outreach, unclear messaging, complex internal processes, and a lack of actionable data. PRISM Ascend PR emerged as my answer to these common pain points.

So, settle in for a personal deep-dive into how the framework came to be, the bumps we hit along the way, and how we apply it in practice. If you’re a brand, entrepreneur, or marketer looking to rethink how you approach PR, my story might spark the inspiration you need to recalibrate your efforts.

1. Early Struggles: My Foundation in PR

When I launched my career in public relations, I was enthusiastic but, frankly, a bit clueless about the operational pitfalls that lurked beneath every “just wing it” approach. Like many new entrants in the field, I figured that strong pitches and a decent media list would be enough to secure coverage for clients. And while there were early successes—scattering press mentions across niche blogs, local newspapers, or even a TV spot—there were also days I would spend hours cold-calling journalists who had zero interest in my clients’ stories.

On top of that, as I grew busier, I started juggling multiple campaigns simultaneously. Each project had its spreadsheets, email threads, timelines, and media contacts, and it was chaos trying to maintain consistency across them all. Some of the biggest obstacles I faced included:

1. Fragmented Approaches: Client A wanted a formal PR plan, Client B had an ad hoc approach, asking for coverage “wherever possible,” and Client C only wanted big-name outlets. It felt like every new project required me to reinvent the wheel.

2. Inconsistent Messaging: In the rush to land coverage, it was easy to churn out pitches without ensuring they aligned with the brand's larger narrative. I’d see contradictory phrases or disconnected brand stories across different media materials.

3. Lack of Data Visibility: I’d collect coverage logs in a spreadsheet, note website traffic, and keep social media stats in yet another. There was no single place to gather and analyze all these insights meaningfully.

4. Communication Overload: I’d send a pitch, forget to follow up, or track which journalists expressed interest. My inbox became an endless scroll of missed opportunities or duplicated efforts.

Through sheer will, I managed to push forward. However, I quickly realized that my ad hoc methods weren’t sustainable, especially if I wanted to scale or serve clients consistently. I also noticed that many small businesses faced similar stumbling blocks—they might have a great product, a charismatic founder, or an important cause. Still, they floundered because they couldn’t coordinate their outreach effectively.

I remember one particularly hectic week. I was representing three clients: a sustainable fashion startup, a tech platform for freelancers, and a boutique fitness studio. Each demanded short-notice coverage in different verticals—fashion, technology, and lifestyle media. My notes, email inbox, and sticky notes told a story of near-panic. It was the perfect storm. I nearly missed a significant opportunity for the tech platform because I lost track of an editor’s response in my cluttered inbox. Thankfully, I found it in time to salvage the chance. But that close call hammered the need for something more systematic, robust, and streamlined.

Little did I know, I was stepping onto the path toward creating what would become PRISM Ascend PR.

2. The Spark: Realizing a Gap and the Need for Innovation

I’ve always been a problem-solver at heart. When an old process starts to strain under new demands, I can’t help but try to piece together a better way. The impetus for PRISM PR came when I began noticing recurring themes with clients:

• They wanted not just coverage but coverage aligned to specific brand values.

• They needed real-time data on how PR affected brand visibility, website traffic, and lead generation.

• They were frustrated by the duplication of efforts—like repeating the same brand pitch across channels or having to restate their key messages to different team members or agencies.

I began scribbling notes on “The Perfect PR System,” where each step would logically flow into the next, and data would be accessible at every stage. My initial scribbles revolved around:

1. Creating consistent messaging frameworks that could be adapted for different outlets.

2. Building an easy-to-follow workflow so that even if you swapped out one team member, the process wouldn’t suffer.

3. Ensured every pitch was based on real data (past coverage, social media engagement, brand sentiment).

4. Emphasizing relationship-building over volume-based pitching—quality over quantity.

Between client calls and late-night brainstorming sessions, I started drafting a skeleton. It was a cycle rather than a linear path that would allow continuous refinement. The more I fleshed it out, the more I realized a significant piece was missing—proprietary tools and resources. With so many generic PR software solutions on the market, I needed to identify or build tools to give me and my clients a competitive edge.

At this point, the seeds of PRISM Ascend PR were planted. I just hadn’t given it a name. However, I recognized that I was onto something more concrete than a random list of best practices. This was shaping up to be a framework that could standardize my approach with every client while still allowing personalization.

3. Birth of PRISM Ascend PR: Defining the Acronym

One night, while refining a pitch for a client, I realized my process was starting to break down into straightforward categories. I made a note in my journal: “It’s a bit like a prism—light goes in one end (the brand’s story), and out the other end, we get all these different colors (angles, coverage, insights).” That metaphor stuck with me. A prism doesn’t just bend light; it reveals its hidden elements visually stunningly.

Suddenly, “PRISM” felt like the perfect encapsulation of what I was building. I made “PRISM,” an acronym representing the framework’s key pillars. At first, I jotted down random associations, but gradually, I settled on:

• P: Proprietary Tools

• R: Relationship Building

• I: Insights & Reporting

• S: Simplified Workflow

• M: Messaging Development

I still remember the thrill of seeing that acronym come together. Each letter represented the cornerstones of a PR strategy that was both agile and methodical, creative and data-driven. Let’s be honest—there’s no shortage of marketing acronyms out there, but PRISM Ascend was gratifying because it encapsulated everything I found missing in existing off-the-shelf PR processes. This was my blueprint for a more holistic PR approach.

The next step was to flesh out each letter, define it clearly, and tie it back to real-world client needs. That step would be the true test: could I apply PRISM to an ongoing campaign and see tangible, improved results?

4. Leveraging Proprietary Tools: The “P” in PRISM

The P in PRISM stands for Proprietary Tools, a crucial foundation for the entire framework. This pillar emerged from my frustration with juggling multiple generic tools that didn’t talk to each other: one for media lists, another for pitch tracking, another for analytics, and so on. It was inefficient, expensive, and prone to data errors. My vision was to unify or tailor these tools to make the PR process frictionless.

Innovative Resources

• Media Database Customization: Rather than relying on broad, universal media databases, I began creating custom spreadsheets or advanced contact management systems fine-tuned for each client’s industry. This meant we weren’t blindly pitching random journalists but leveraging curated relationships.

• Project Management Platforms: I experimented with Trello, Asana, and Monday.com, searching for a base that I could customize with PR-specific boards and templates. We embedded pitch schedules, editorial calendars, and “follow-up needed” tasks. It might not sound revolutionary, but standardizing how we track tasks saved hours each week and drastically reduced overlooked follow-ups.

• Email and CRM Integration: I wanted a system that would allow automated follow-up triggers if a journalist didn’t respond within a set timeframe. Moreover, if a journalist opened or replied, we’d log that data automatically. Some CRMs offered this feature, but I often found them lacking the nuance PR professionals need. So, I began integrating or building add-ons that would display a journalist’s beat, last contact date, and personal preferences.

Exclusive Strategies

As part of the “proprietary tools” ecosystem, I also documented our intangible strategies—like how to craft a personal and data-backed pitch or identify the “right moment” to approach a journalist. Over time, we created a repository of templates, whitepapers, and checklists:

1. The “Perfect Pitch” Checklist: This quick reference ensures that each outreach includes a strong subject line, a concise brand story, a compelling stat or anecdote, and a clear call to action.

2. Industry-Tailored Scorecards: Using these, we rated the potential newsworthiness of different angles for a press release. This allowed us to prioritize stories that were more likely to be covered.

3. Time-Saving Email Scripts: While personalization is key, certain portions of an email—like the brand background—could be adapted from a well-crafted template and edited to suit each journalist’s preference.

Essentially, the “P” pillar ensures we’re not constantly reinventing the wheel. We build upon tried-and-tested resources, refined over years of experience, to give clients a head start. Standardizing these resources accelerates our workflow and delivers consistent, high-quality outputs.

5. Relationship Building: The “R” in PRISM

Ask any publicist or PR strategist, and they’ll tell you that relationships are everything. But how often do agencies rely on mass-blasted pitches without a personal greeting? The “R” in PRISM stands for Relationship Building, underscoring the human element that differentiates effective PR from spammy outreach.

Personalized Outreach

In my early days, I sent generic emails: “Dear Editor, I have a client who might interest you…”—you get the picture. The response rate was dismal. Journalists receive hundreds of such pitches daily. The game-changer? Personalized outreach. By digging into a journalist’s recent articles, social media posts, or professional interests, I could tailor the pitch to show genuine appreciation for their work. For example:

• Addressing Past Work: “I loved your piece on sustainable packaging in last month’s issue. The angle about consumer psychology was so insightful!”

• Sharing Mutual Interests: “I noticed you mentioned your love for artisanal coffee. My client is hosting a coffee-themed event next month—perfect for that angle you’ve written about.”

It’s incredible how a sentence or two of genuine personalization can open doors. Today, our approach emphasizes forging authentic connections with media contacts—no more copy-paste generic intros. We see journalists as people with distinct tastes and passions, not just “contacts” to exploit.

Tailored Pitches

Tailored pitching goes beyond personalization. It involves structuring the pitch's content to fit each journalist’s style, beat, and editorial calendar. For instance, if I’m pitching a technology writer who focuses on AI, I’ll highlight the client’s innovations in that realm, possibly including a data point or interesting anecdote that speaks to AI’s real-world applications.

We’ve developed an internal guide to tailor pitches effectively:

1. Identify the Journalist’s Beat: Are they a general tech writer or a niche AI specialist?

2. Hook Them Early: A compelling or provocative statement, e.g., “80% of small businesses plan to adopt AI-driven tools by 2025—are we ready?”

3. Connect to Their Audience: Outline how your client’s story or product fits into the journalist’s typical coverage.

4. Offer Value-Add: Provide an additional resource, such as an embargoed study, unique infographic, or introduction to a relevant expert.

You have fewer pitches but a far better response rate when done right. We track these relationships over time, ensuring that if a journalist shows interest but can’t fit the story immediately, we circle back with updates or fresh angles later. This cyclical approach builds trust—and, yes, more media features.

6. Insights & Reporting: The “I” in PRISM

I can’t count the number of times I’ve seen PR agencies celebrate “brand mentions” without any context: Where did the mention appear? Did it drive traffic? How did the audience react? Merely obtaining coverage can be a vanity metric. That’s why the “I” in PRISM is Insights & Reporting.

Data Collection

Gone are the days when we rely solely on “We got you three hits!” as the measure of success. In my framework, we collect data on multiple fronts:

• Media Mentions: The publications or platforms featuring our client, including links, screenshots, and a summary of the piece’s angle.

• Website Traffic: We track any spikes related to the coverage date using Google Analytics or similar tools. This helps attribute how many visitors came from the published article or mention.

• Social Media Engagement: Monitoring likes, shares, comments, and new follower counts after a PR push. For instance, if a tweet from a major influencer triggers a wave of retweets, that’s relevant data.

• Lead Generation: We implement trackable links or landing pages for specific clients, especially those selling high-ticket services, to see if a media feature translates into sign-ups or appointments.

The gist is that every PR coverage should ideally yield measurable outcomes, such as brand awareness, direct leads, or an uptick in brand sentiment. Even intangible boosts, like brand authority or trust, can be gauged through surveys or social listening if we’re meticulous about data collection.

Actionable Insights

Collecting data is meaningless unless we turn it into insights. We generate PR dashboards every week or month (depending on the client’s preference). These typically show which outlets performed best, which messaging angles resonated the most, and how our coverage correlated with web or sales metrics.

From these dashboards, we might discover that “TechCrunch coverage didn’t drive as many site visits as anticipated, but the LinkedIn posts discussing that coverage generated an unexpectedly high engagement rate.” These insights inform our strategy: next time, we might integrate LinkedIn-based promotion more deeply or craft a follow-up story that better suits TechCrunch’s audience.

Insights & Reporting is also where we might spot the need to pivot messaging, especially if certain narratives fall flat or an emerging industry trend begs for a new angle. If journalists repeatedly pick up one specific part of the client’s story—their sustainability practices—that might prompt us to build an entire campaign around eco-friendly angles. This data-led agility ensures we’re not just “spraying and praying” but systematically refining our approach.

7. Simplified Workflow: The “S” in PRISM

Nothing frustrates me more than seeing team members or clients bogged down in endless approval loops, complicated file-sharing systems, or redundant tasks that kill momentum. Hence, the “S” in PRISM stands for Simplified Workflow. It ensures our PR machinery runs smoothly and efficiently, with minimal friction and maximum clarity.

Efficiency

Over the years, I’ve tried complex Gantt charts, detailed spreadsheets with hundreds of tabs, and full-blown enterprise software meant to “manage everything.” Often, these systems were so cumbersome that people spent more time updating the tool than doing real PR work. The answer, I discovered, was to keep it lean. For instance, I might have a single “master doc” that outlines the key milestones, deadlines, and ownership. Then, we supplement it with a short daily or weekly check-in, ensuring tasks move along.

• Automated Reminders: We rely on auto-alerts for follow-ups to ensure that no pitch or lead slips through the cracks.

• Checklists & Templates: A templated approach ensures nothing gets overlooked—like double-checking brand guidelines before sending a pitch or verifying that a press release includes relevant quotes and stats.

• Version Control: If multiple stakeholders need to review or edit a press release, we store it on a cloud-based system with version control, so no one overrides or loses essential changes.

Control

A major perk of a simplified workflow is maintaining a high level of control without micromanaging. Because tasks are clearly outlined, team members understand the process from pitch drafting to final sign-off. If a client needs last-minute changes, we know exactly where to implement them and can trace the impact on the timeline.

I’ve found that clarity is empowering. Team members know exactly what’s expected of them, and clients can see progress without rummaging through countless email chains. This transparency fosters trust.

Flexibility

No matter how well you plan, PR is rife with unexpected twists—breaking news, competitor announcements, or sudden editorial calendar changes. A simplified workflow leaves enough room for quick pivots. Maybe we expedite a press release if a time-sensitive news hook emerges or swap out an angle at the eleventh hour if the market shifts. Because the entire system is straightforward, changes don’t cause a domino effect of confusion.

For me, flexibility also means customizing the process for each client. While the skeleton remains the same (pitch creation, approval, outreach, follow-up, etc.), the specifics—like how many rounds of editing or the frequency of check-ins—can be adjusted based on each brand’s needs. Some clients want daily updates; others prefer weekly reports. Our system accommodates both without losing coherence.

8. Messaging Development: The “M” in PRISM

Finally, we arrive at the “M” in PRISM—messaging Development. This might be my favorite part, as it speaks to a brand's heart and soul. Messaging turns a product or service from a commodity into a story, a belief system, or a movement that people want to be part of.

Key Messaging

In my experience, many brands confuse features with messaging. They’ll say, “We have the fastest software in the market,” or “Our product uses organic materials.” That’s a feature, but it doesn’t necessarily spark an emotional response or create a narrative. Key messaging translates features into benefits, values, or missions that resonate with an audience’s deeper needs or desires.

• Uncover Core Values: I ask, “Why does your brand exist beyond making profits? What deeper value do you offer?” For instance, maybe the brand championing organic materials is actually about sustainability and stewardship of the earth.

• Develop Brand Narratives: A brand might have multiple storylines—for instance, a female founder narrative, a technological innovation angle, or a philanthropic dimension. The trick is weaving these together to align under one cohesive “North Star.”

• Audience Relevance: We also focus on the audience. What do they care about? If you’re marketing to busy parents, your messaging about “saving time and reducing stress” might trump your product's technical specs.

Consistency

Inconsistency can undo a brand’s greatest messaging. One day, they talk about “innovative solutions,” and the next day, they’re pushing “affordability,” with no link between the two. PRISM’s final step is ensuring that everything—press releases, social media updates, email campaigns—reflects the same brand voice and values.

I often create a “Messaging Playbook” for clients, which outlines:

• Brand Voice: The tone (professional, witty, warm, authoritative, etc.).

• Core Value Statements: One-liners or short paragraphs that anchor the brand’s stance on key issues.

• Story Arcs: Short outlines of the top 2–3 narratives, each with bullet points for how they might be pitched or shared across different media.

• Do’s and Don’ts: Words or phrasing to avoid if they conflict with the brand voice, plus guidelines for how to handle hot-button topics.

Consistency doesn’t mean repeating the same lines verbatim. It means staying rooted in the same values, offering the same emotional resonance, and delivering a unified experience across channels. This synergy cements a brand’s position in people’s minds and fosters loyalty.

9. Putting It All Together: How PRISM Ascend PR Flows in Practice

Imagine you’re one of my clients launching a new eco-friendly skincare line. Here’s how PRISM Ascend PR might play out:

1. Proprietary Tools (P): We begin by onboarding you to our curated media database focusing on beauty and sustainability. We then set up your brand in our project management software, complete with checklists for product launch PR.

2. Relationship Building (R): We identify top journalists in the natural beauty space and craft personalized outreach. One writer at Allure might appreciate data on the environmental impact of conventional skincare, while a local paper might love your brand’s origin story.

3. Insights & Reporting (I): As coverage starts rolling in, we track each mention, website click-through, and social media uptick. We produce a weekly dashboard showing how different angles perform, quickly revealing that “clean beauty for busy millennials” resonates most.

4. Simplified Workflow (S): Each step—pitch drafting, client approval, outreach, and follow—up—is mapped out. If a journalist replies with interview questions, we know exactly who handles them and how soon we’ll respond. There is no frantic emailing or missed deadlines.

5. Messaging Development (M): We refine your brand narrative around “sustainable self-care,” ensuring that your website copy, press releases, and influencer collaborations reflect this central theme. No matter the platform, your brand’s voice exudes warmth, authenticity, and an environmental commitment.

After a few weeks, we noticed a significant surge in traffic when we shared short educational videos about eco-friendly skincare routines on social media. So, we adjusted our strategy to pitch more media outlets that can highlight these videos—maybe a TV morning show with a lifestyle segment. That’s the real-time adaptability PRISM fosters.

10. Looking Ahead: The Evolution of PRISM Ascend PR

Even though PRISM PR feels robust, I never view it as a finished product. The PR landscape shifts constantly—new social platforms emerge, journalists move to different publications, and consumer expectations evolve. My vow is to keep refining each letter of the framework:

• P (Proprietary Tools): I always seek cutting-edge software or new database integrations. We might experiment with AI-driven pitch personalization or advanced analytics to predict coverage success.

• R (Relationship Building): Building stronger, long-term ties with journalists might mean hosting meetups or participating in press networking events. Digital communication is convenient, but there’s no substitute for face-to-face contact.

• I (Insights & Reporting): Data science has much untapped potential. Predictive analytics and machine learning for sentiment analysis are areas I’m keen to integrate more deeply.

• S (Simplified Workflow): As remote work and distributed teams become the norm, streamlining collaboration will remain a top priority. Tools that unify real-time chat, file sharing, and approval processes might be our next big leap.

• M (Messaging Development): With social responsibility and brand activism rising, we may expand our messaging frameworks to tackle how brands communicate stances on societal or environmental issues, ensuring they remain genuine and not performative.

I foresee PRISM PR evolving alongside these trends, which always reflect my core philosophy: PR shouldn’t be an afterthought or a chaotic scramble for attention. It should be a methodical yet creative process that fosters genuine relationships, harnesses data-driven insights, cuts through complexity and tells stories that truly connect.

Closing Thoughts: Why PRISM Ascend PR Matters to Me—and Potentially to You

If you’ve made it this far, you’ve followed me through years of trial, triumph, and the eventual crystallization of the PRISM Ascend PR framework. For me, PRISM is more than a catchy acronym—it reflects a deeply held belief that PR can transform a brand’s relationship with its audience when done right. I’ve seen it empower small businesses to stand toe-to-toe with industry giants. I’ve watched it open doors for female entrepreneurs who once struggled to have their voices heard in saturated markets. I’ve witnessed it ignite entire communities around a brand’s mission.

While I’d love to say that PRISM is the “secret sauce” only I possess, the truth is that the underlying principles—custom tools, authentic relationships, data insight, simplified processes, and compelling messaging—are universal. Anyone can adopt them. However, what sets PRISM apart is the careful, systematic integration of these pillars into one fluid framework. It’s a blueprint I continue to refine in collaboration with clients, journalists, and marketing colleagues who share my passion for meaningful communication.

If you’re a brand considering a new approach to PR, or if you’re simply a marketing enthusiast eager to understand how PR can align with real business outcomes, then I hope my journey resonates. Perhaps you’ll be inspired to refine your internal methods or design a system that suits your niche. Or maybe you’ll explore how our team can apply PRISM to your unique challenges.

Either way, I stand by the notion that in an age awash with digital noise, quality relationships, and authentic storytelling will always prevail. Data might help us steer the ship, but the synergy of strategy, creativity, and good old-fashioned human connection keeps it afloat.

Thank you for joining me on this dive into my journey with PRISM Ascend PR. If nothing else, I hope it reminds you that every challenge you face in PR—every missed email, every confusing workflow, every messaging hiccup—can lead to innovation. It led to a framework that simplified my life and transformed how I serve clients. And that’s a win that goes far beyond any single media placement.

The PRISM PR Framework: A Step-by-Step Guide to Elevating Your Brand Visibility

In today's competitive landscape, a solid public relations (PR) strategy is not just about getting your brand in front of the media—it's about building lasting relationships, delivering meaningful insights, and crafting messages that resonate. This is where the PRISM PR Framework comes in.

Developed by Kristin Marquet, the PRISM approach has become vital for entrepreneurs, startups, and established brands looking to enhance visibility and connect more impactfully with their audience.

The PRISM framework comprises five core components: Proprietary Tools, Relationship Building, Insights, Simplified Workflow, and Message Development. Each plays an important role in crafting a comprehensive PR strategy that ensures your brand stands out and achieves its desired results. Let's explore each component in more detail and see how it can help transform your brand's visibility.

Proprietary Tools: Building a Strong Foundation for Your Brand

One of the most valuable aspects of the PRISM PR framework is the use of proprietary tools that allow businesses to streamline their PR efforts. These tools are designed to provide a structured yet flexible approach to managing and executing PR campaigns.

At this component's heart is a specialized resource suite that enables brands to efficiently create media lists, develop press materials, and monitor media coverage. Proprietary tools can also include templates for media outreach, press releases, and media kits, which save time and ensure consistency across communications.

Client Case Study: A great example of the power of proprietary tools is a client needing help to gain media traction despite having a strong product. By leveraging the PRISM framework's media kit templates and strategic media outreach tools, we featured their product in several well-known publications within three months. This resulted in increased media mentions and a direct uptick in sales.

Relationship Building: Cultivating Meaningful Connections

Building relationships with journalists, influencers, and industry leaders is crucial for sustained PR success. However, relationship building is not about transactional interactions—it's about cultivating trust, understanding the needs of your audience, and positioning yourself as a thought leader in your space.

The PRISM framework encourages founders to focus on long-term relationship building by creating authentic connections with key media players and industry influencers. This process involves personalized outreach, regular communication, and providing value through expert insights and relevant content.

Client Case Study: For a wellness client, we used PRISM's relationship-building component to establish connections with top-tier health and wellness influencers. By taking the time to understand the influencers' interests and creating a tailored approach for each relationship, we helped our client gain consistent, high-quality exposure. This approach increased their media mentions and led to partnerships with major brands in the industry, further boosting their visibility.

Insights: Using Data to Drive Decisions

Understanding your audience and staying apprised of emerging news and trends is critical to a successful PR strategy. The Insights component of the PRISM framework emphasizes using data to help guide strategic decisions and shape PR campaigns. By analyzing key metrics like audience demographics, media coverage, engagement rates, and competitor strategies, brands can make data-driven decisions to ensure their PR efforts hit the mark.

The PRISM framework emphasizes continuous learning and adaptation based on insights gathered from analytics. This approach allows businesses to pivot their strategies and tactics, ensuring their PR campaigns always align with their goals and objectives.

Client Case Study: One fashion industry client needed help connecting with its target audience. Using PRISM's insights component, we analyzed their social media performance, competitor content, and customer behavior. This led us to adjust their messaging to focus on sustainability, a hot topic for their target demographic. As a result, their engagement rates on social media soared, and they gained media coverage in several sustainability-focused fashion outlets.

Simplified Workflow: Streamlining PR Processes for Maximum Efficiency

PR campaigns can quickly become overwhelming, especially for small teams or entrepreneurs handling multiple tasks. The PRISM framework addresses this challenge by creating a simplified workflow for executing PR campaigns. This workflow is designed to eliminate the guesswork, reduce time spent on administrative and mundane tasks, and ensure that all steps are clearly outlined.

By using a streamlined process that combines planning, execution, and follow-up, businesses can manage their PR efforts without feeling bogged down. The PRISM framework ensures that all key steps—from media outreach to reporting—are mapped out easily so founders can focus on what truly matters: building their brand.

Client Case Study: For a startup in the tech industry, the PRISM workflow proved invaluable in helping them efficiently manage their PR campaigns. With a small team, they needed a clear, actionable plan. Following PRISM's simplified process, they could pitch the product to relevant media outlets and influencers, increasing coverage and investor interest. The streamlined workflow allowed them to focus on what worked and track their progress.

Message Development: Crafting a Strong and Consistent Brand Voice

Crafting a straightforward messaging platform is the backbone of any PR strategy. The Message Development component of PRISM emphasizes the importance of creating a consistent brand narrative. A strong message should reflect the core values and mission of your brand while also speaking to the needs of your clients and customers.

PRISM helps businesses develop engaging messages that align with the company's long-term vision. By ensuring that all communications—whether a press release, social media post, or media pitch—share a unified message, brands can build stronger relationships with their audience and increase brand recognition.

Client Case Study: We used the PRISM framework's message development component for a real estate industry client to refine their core message. By focusing on their commitment to sustainable development and community engagement, we crafted a message that resonated with their target audience and the media. This resulted in positive press coverage, increased brand loyalty, and increased client inquiries.

Conclusion: How PRISM Transforms Brand Visibility

The PRISM PR framework is a comprehensive approach to developing a strong and sustainable brand presence in the market. By leveraging Proprietary Tools, focusing on Relationship Building, using Insights for data-driven decisions, streamlining processes through a Simplified Workflow, and crafting a compelling Message, businesses can significantly enhance their visibility and achieve sustainable growth.

As the case studies demonstrate, this step-by-step approach can lead to successful business outcomes across various industries, from fashion and wellness to real estate and tech. By following the PRISM framework, entrepreneurs can create a PR strategy that amplifies their brand and strengthens their relationships with key stakeholders, ultimately driving long-term success.

10 Common PR Mistakes Startups Make (And How PRISM Can Help You Avoid Them)

For startups, PR is often the secret sauce that builds brand awareness, drives growth, and establishes credibility. However, in the race to gain traction, many startups make critical mistakes that can reduce their PR efforts or harm their brand. Understanding these pitfalls—and knowing how to avoid them—can make a significant difference in how effectively a startup tells its story.

PRISM, Marquet Media's proprietary PR framework, is designed to guide businesses through the complexities of public relations with a structured, actionable approach. Here's a closer look at startups' ten common PR mistakes and how the PRISM methodology can help avoid them.

1. Neglecting to Define Clear Objectives

The Mistake: Many startups start PR campaigns without a clear purpose, treating it as a catch-all for "getting noticed" rather than a targeted approach. PR campaigns often need more direction and clear objectives, leading to scattered results that align with business goals.

How PRISM Helps: The PRISM framework begins with "Purpose," emphasizing the importance of defining precise goals. Are you looking to drive brand awareness, position yourself as an industry thought leader, or attract potential investors? By clarifying these goals early on, PRISM ensures your PR efforts are purposeful and aligned with your startup's broader mission.

2. Failing to Understand Your Target Audience

The Mistake: Startups frequently approach PR with a "one-size-fits-all" mentality, assuming that their message will resonate with everyone. But this can lead to generic messaging that fails to connect.

How PRISM Helps: The "Research" phase in PRISM emphasizes identifying and understanding your target audience. Through thorough research, PRISM helps startups pinpoint who they're talking to, what matters most to this audience, and where they spend their time. This insight allows for messaging that resonates deeply and reaches the right people.

3. Inconsistent Messaging Across Channels

The Mistake: Startups often need more fragmented messaging across social media, press releases, and customer interactions, which can create confusion around their brand identity.

How PRISM Helps: PRISM emphasizes consistency in the "Identity" phase, focusing on crafting a cohesive brand voice and messaging that aligns across all channels. This consistency strengthens brand recognition and trust, ensuring that each piece of communication supports a unified image.

4. Overlooking Media Relationships

The Mistake: Some startups see PR as a purely transactional process—send out a press release and get published. This short-sighted approach overlooks the importance of building relationships with journalists and media outlets.

How PRISM Helps: PRISM's "Media" phase is dedicated to relationship-building, encouraging startups to view PR as a long-term strategy rather than a quick fix. By focusing on authentic engagement with media contacts and offering valuable insights, PRISM helps startups establish credibility and foster lasting connections.

5. Focusing Solely on Product Launches

The Mistake: Many startups only engage in PR around product launches, missing out on opportunities to keep their brand in the spotlight year-round. This sporadic approach can limit visibility and create gaps in brand awareness.

How PRISM Helps: The PRISM framework encourages startups to maintain an ongoing PR presence rather than limiting it to launch events. By continuously generating news, sharing insights, and promoting thought leadership, startups can keep their brand relevant and top-of-mind for customers and investors alike.

6. Using Jargon and Buzzwords

The Mistake: Startups sometimes assume that industry jargon and buzzwords make them sound more credible. However, this language often confuses readers or comes across as insincere.

How PRISM Helps: PRISM's "Identity" phase emphasizes clear, authentic communication. By focusing on approachable language that conveys value without unnecessary complexity, startups can build a more trustworthy and relatable brand image. PRISM encourages simplicity and clarity in messaging to make a genuine impact.

7. Neglecting Crisis Management Preparation

The Mistake: Startups rarely anticipate the need for crisis management. However, in today's fast-paced media environment, issues can escalate quickly, and a lack of preparedness can turn small problems into PR disasters.

How PRISM Helps: PRISM includes crisis management strategies that help startups prepare for potential issues. By proactively planning responses to common crisis scenarios, startups can mitigate damage and handle crises in a way that reinforces their credibility. PRISM equips startups with tools to respond confidently and transparently, minimizing reputational harm.

8. Ignoring the Importance of Social Proof

The Mistake: Startups often need to remember the power of testimonials, case studies, reviews, and customer success stories in PR. Without social proof, potential customers may view the startup as unproven or unreliable.

How PRISM Helps: PRISM's focus on building credibility extends to encouraging startups to gather and share social proof actively. By incorporating customer stories and testimonials into PR efforts, startups can create a compelling narrative highlighting real-world impact, making it easier to gain trust and traction.

9. Failing to Track and Measure Results

The Mistake: Many startups need to measure the outcomes of their PR efforts, making it difficult to understand what's working and what isn't. With data, strategies can be refined and better results achieved.

How PRISM Helps: PRISM's "Metrics" phase prioritizes tracking and evaluation, helping startups implement systems to measure the impact of their PR initiatives. By analyzing metrics such as media coverage, social engagement, and website traffic, PRISM provides valuable insights into the effectiveness of campaigns, allowing startups to make data-driven adjustments.

10. Setting Unrealistic Expectations

The Mistake: Startups sometimes expect immediate results from PR, viewing it as a shortcut to success rather than a long-term investment. This mindset can lead to disappointment.

How PRISM Helps: PRISM sets realistic expectations from the outset, emphasizing that PR is a marathon, not a sprint. The framework encourages startups to adopt a steady, consistent approach that builds credibility and visibility over time. By setting achievable goals and focusing on sustainable growth, PRISM helps startups maintain motivation and see the value of PR as an ongoing strategy.

Navigating the PR world can be challenging for startups, but understanding these common pitfalls is the first step in developing and implementing a successful PR strategy. The PRISM framework provides a roadmap to avoid these mistakes and maximize PR impact. By focusing on purpose, research, identity, media, and metrics, startups can build a strong PR foundation that supports growth and longevity.

PR isn't just about getting attention—it's about building a brand that resonates, endures, and leads. With the guidance of PRISM, startups can achieve their PR goals and create meaningful, lasting connections with their audience and industry influencers.

Why Data-Driven PR Is the Future: How Our PRISM Framework Leverages Analytics

In today’s digital era, public relations (PR) is no longer just about pitching stories or maintaining media relationships. It’s about leveraging data to shape strategies, measure impact, and refine messaging in real time. Data-driven PR allows brands to craft more targeted campaigns, better understand their audience, and achieve tangible results.

At Marquet Media, we’ve built our PRISM framework to harness the power of analytics, helping our clients stand out in the competitive landscape. In this post, we will share why data is crucial for PR success and how the PRISM framework uses analytics to drive exceptional client outcomes, with FemFounder as a prime example.

The Shift Toward Data-Driven PR

The PR industry has transformed over the past decade. What used to be an industry reliant on intuition and media relationships has evolved into one that values measurable outcomes and precision targeting. Today, PR professionals must be able to show the impact of their work using concrete data. The increasing popularity of digital channels, social media, and advanced data analytics tools has made it easier to quantify the effectiveness of PR strategies. Data-driven PR isn’t just a trend—it’s become an essential practice for those looking to thrive in a constantly evolving media landscape.

The Role of Data in Modern PR

1. Enhanced Audience Understanding: With analytics tools, PR professionals can delve into audience demographics, behaviors, and interests. Understanding your audience and what they care about allows for more effective message crafting and channel selection, ensuring your stories resonate with the right people.

2. Precise Targeting: Data allows PR teams to create campaigns that reach the right people at the right time. This precision is crucial for brands with niche audiences, like FemFounder, which caters to female entrepreneurs. Data ensures that resources are used efficiently, with messaging customized to the needs and preferences of each audience segment.

3. Measuring ROI: Traditional PR often struggled to quantify success. Today, data helps PR teams track media mentions, website traffic, engagement rates, and even conversions directly tied to PR efforts. These metrics prove the value of PR in a way that was previously difficult to achieve, helping clients know the return on investment.

4. Real-Time Adaptation: Data enables PR professionals to track the effectiveness of campaigns as they unfold. This means strategies can be adjusted quickly, ensuring that messaging remains relevant and impactful throughout the campaign’s lifecycle. It allows brands to pivot quickly when needed, maintaining momentum and adapting to the latest trends.

Introducing the PRISM Framework

The PRISM framework was born from recognizing that successful PR must be rooted in data and driven by insights. The PRISM model stands for Proprietary Tools, Relationship Building, Insights, Simplified Workflow, and Message Development. Each framework component uses analytics to ensure our PR strategies are effective, efficient, and aligned with our clients’ goals.

Proprietary Tools: Harnessing the Power of Data

Data is only as useful as the tools that capture it. At Marquet Media, we leverage proprietary tools that help us track and analyze key performance indicators (KPIs) across all channels. These tools allow us to monitor social media trends, track media coverage, analyze website performance, and gather sentiment analysis from various digital platforms.

Example from FemFounder: When FemFounder launched a new blog series aimed at female entrepreneurs, our tools allowed us to track engagement rates and click-throughs from social media channels. These insights showed that posts about work-life balance resonated most with the audience, leading us to create more content around this theme. As a result, FemFounder saw a 25% increase in time spent on its website.

Relationship Building: Data-Enhanced Connections

While data is essential, the human element remains a cornerstone of effective PR. However, data enhances our ability to build and maintain media relationships. Using data analytics, we can identify which journalists and bloggers are writing about topics relevant to our clients, track engagement with past stories, and craft pitches that align with their interests.

Example from FemFounder: Our data-driven approach identified key journalists in the startup and wellness spaces who frequently covered female entrepreneurship. By targeting these journalists with tailored pitches, we secured media placements for FemFounder in leading publications like Inc. and SheKnows, resulting in a 25% increase in media mentions.

Insights: Transforming Data into Strategy

Insights are the fuel that powers effective PR strategies. Our team uses data to uncover trends, understand audience preferences, and identify emerging opportunities in the media landscape. With the PRISM framework, we turn raw data into actionable insights that guide our messaging and outreach efforts.

Example from FemFounder: We discovered that conversations around “female founders” and “work-from-home challenges” were trending among FemFounder’s target audience through a social listening exercise. This insight led us to launch a blog series and webinar addressing these topics, which quickly became some of the most popular content on the site. This data-driven pivot increased FemFounder’s blog traffic by 30% within two months.

Simplified Workflow: Efficiency through Automation

Data and analytics can be complex, but our PRISM framework simplifies the process, ensuring that our team spends less on manual tasks and more on strategic initiatives. By automating data collection and reporting, we create a streamlined workflow that allows us to focus on crafting compelling narratives and building relationships.

Example from FemFounder: By automating our monthly media monitoring reports, we saved significant time, which allowed us to focus more on strategic partnerships and content creation. This efficiency helped us secure an exclusive interview series with high-profile female entrepreneurs, further boosting FemFounder’s credibility.

Message Development: Data-Driven Storytelling

Data isn’t just about numbers; it’s about storytelling. The PRISM framework uses data to refine messaging, ensuring that every press release, social media post, and email campaign speaks directly to the audience’s needs and desires. By A/B testing headlines and analyzing engagement data, we can continuously refine our approach for better results.

Example from FemFounder: By analyzing the open and click-through rates of FemFounder’s email campaigns, we discovered that subject lines featuring phrases like “exclusive access” and “founder tips” performed the best. We used this insight to adjust our messaging across channels, resulting in a 22% increase in email engagement.

The Future of PR is Data-Driven

The PR industry is at a turning point, with data and analytics playing an increasingly central role in shaping strategies. Brands embracing a data-driven PR approach are better positioned to navigate today’s media landscape. Here’s why data-driven PR is not just a trend but the future of the industry:

1. AI and Predictive Analytics in PR: AI tools can analyze large datasets to identify patterns, predict media trends, and suggest optimal times for press releases and social media posts. Predictive analytics can forecast audience reactions to different messages, allowing PR teams to fine-tune their campaigns before they go live.

2. Personalized PR Campaigns: Data allows brands to craft highly customized PR campaigns that speak directly to individual interests and preferences. By analyzing customer data, PR teams can segment audiences and tailor their messaging, leading to higher engagement and more meaningful connections.

3. The Integration of PR and Digital Marketing: Data has blurred the lines between PR and digital marketing. Today’s most successful PR campaigns integrate with SEO strategies, social media marketing, and content creation. This ensures consistent messaging across all channels and allows brands to leverage PR coverage to drive website traffic, improve search rankings, and generate leads.

Real-World Results: FemFounder’s Data-Driven Success

The PRISM framework has transformed how FemFounder approaches PR, allowing the brand to leverage data for better results. Here are some of the key successes achieved through our data-driven approach:

1. Increased Website Traffic by 35%: By analyzing which topics resonated most with FemFounder’s audience, we optimized the content strategy to focus on high-performing themes. This led to a 35% increase in organic website traffic over 10 months.

2. Growth in Email Subscribers: Through A/B testing of subject lines and content, we refined FemFounder’s email marketing strategy, growing the subscriber list by 100,000 members in less than a year. This new audience directly contributed to a 27% boost in inquiries for Marquet Media’s PR services.

3. Secured High-Profile Media Placements: Using data to target journalists covering the startup and wellness spaces, we secured features in top-tier publications like Forbes, Allure, and FastCompany. These placements significantly increased FemFounder’s visibility and credibility, attracting more collaborators and partnerships.

Conclusion: Embrace the Future with Data-Driven PR

Data-driven PR is not just about numbers; it’s about making informed decisions that amplify your brand’s story and drive meaningful results. At Marquet Media, our PRISM framework leverages data to craft PR strategies that are both strategic and agile, allowing us to adjust and refine our approach in real-time. For brands like FemFounder, data-driven PR has been a game-changer, helping us connect with the right audiences, build lasting media relationships, and achieve measurable success.

If you’re ready to take your PR efforts to the next level with a data-driven approach, contact us at Marquet Media. Let’s explore how our PRISM framework can help you achieve your PR goals, amplify your brand’s message, and build a more engaged and loyal audience. Together, we’ll transform data into insights and insights into success.

Unlocking Growth: How Our PRISM PR Framework Empowers Clients to Thrive

In today's rapidly evolving and fiercely competitive marketplace, businesses must adapt. PR plays a significant role in landscape, bridging organizations and their target audiences. The PRISM PR Framework is at the core of our success in delivering the best possible PR services—a strategic, comprehensive approach designed to propel our clients toward their growth aspirations. This article dives into how the PRISM PR Framework aids our target audiences and clients in achieving remarkable growth, all while maintaining the confidentiality of its proprietary methodologies.

Understanding the PRISM PR Framework

The PRISM PR Framework is a model that encapsulates the essential elements of effective public relations. PRISM stands for Proprietary tools, Relationship building, Insights, Simplified Workflow, and Message Development and Measurement. Each piece is vital to ensuring that our PR efforts are impactful and aligned with our clients' goals and market dynamics.

Proprietary Tools

At the heart of our process are the proprietary tools that power our PRISM Framework. These tools allow us to streamline the planning, research, and execution phases of PR while providing our clients with data-driven insights that enhance strategy and performance. From media tracking platforms to custom analytics dashboards, we use advanced technology to measure the reach and impact of every campaign. Our tools also provide real-time feedback, enabling us to adjust strategies quickly and efficiently to align with client goals.

Key Activities:

• Analytics and Media Monitoring: Real-time tracking of media coverage, audience sentiment, and engagement across all channels.

• KPI Dashboards: Proprietary dashboards that provide clients with an overview of campaign performance and results against key objectives.

• PR Workflow Automation: Tools that automate outreach, reporting, and follow-ups, allowing us to focus on high-value strategy and relationship building.

Relationship Building

Successful PR is built on strong relationships with media professionals, influencers, and key stakeholders. Relationship building is the cornerstone of our approach. We cultivate meaningful connections with journalists, bloggers, and industry influencers to ensure our clients' stories are heard and amplified through the right channels. We also build trust and collaborate with our clients, ensuring that we seamlessly extend their internal teams. The relationships we develop ensure sustained visibility and credibility over time.

Key Activities:

• Media Relations: Building relationships with reporters, editors, and influencers to secure meaningful coverage.

• Client Collaboration: Partnering closely with clients to ensure alignment between their brand vision and our PR efforts.

• Industry Networking: Attending key events, conferences, and forums to strengthen industry connections and gain insights into media trends.

Insights and Data-Driven Strategy

Our data-driven insights form the foundation of every strategy we develop. We gain an understanding of industry trends, competitor activity, and audience behavior using research and analytics tools. These insights guide us in crafting strategies that are not only creative but also effective in achieving measurable outcomes. Our data-driven approach allows us to tailor every message and campaign to resonate with the specific audience segments that matter most.

Key Activities:

• Competitor Benchmarking: Analyzing competitors' strengths and weaknesses to uncover opportunities for differentiation.

• Market and Audience Research: Gathering data on audience preferences, industry trends, and media consumption habits to develop targeted campaigns.

• Sentiment Analysis: Monitoring public perception, sentiment, and tone around our clients' brands to identify areas of improvement and opportunities for positive storytelling.

Simplified Workflow

We understand that PR and branding can be complex, so we've developed a simplified workflow that ensures seamless execution of every campaign from start to finish. Our streamlined processes reduce friction, ensuring campaigns are timely and within budget. By automating routine tasks such as outreach tracking and reporting, we enable our teams to focus on what matters most—strategy, creativity, and building relationships. This workflow enhances client collaboration by providing clear timelines, transparent communication, and real-time reporting throughout the campaign lifecycle.

Key Activities:

• Automated Outreach and Follow-Ups: Using proprietary tools to track media interactions and automate communications for efficiency.

• Timeline Management: Establishing clear timelines and milestones to ensure campaigns stay on schedule.

• Collaborative Platforms: Providing clients access to our platforms for real-time campaign progress and results updates.

Message Development and Measurement

Effective messaging is central to every campaign we run. We strategically craft vital messages and narratives that align with our clients' brand values and resonate with their audiences. These messages are carefully developed through research, brainstorming, and collaboration, ensuring they reflect the brand's authentic voice and align with business objectives. Measurement is equally important, allowing us to assess how well these messages are received and where adjustments are needed to maximize impact.

Key Activities:

• Message Crafting and Storytelling: Developing consistent, compelling narratives highlighting the client's unique value proposition and strengths.

• Channel Selection and Adaptation: Tailoring messages for each channel, whether social media, traditional media, or direct outreach, to ensure maximum relevance and engagement.

• KPI-Driven Measurement: Tracking key metrics—such as media mentions, audience engagement, and sentiment—against campaign goals to evaluate success.

• Reporting and Continuous Optimization: Providing detailed reports to clients and refining strategies based on data insights to optimize future campaigns.

Together, these five pillars—proprietary Tools, Relationship Building, Insights, Simplified Workflow, and Message Development and Measurement—create a holistic PR and branding strategy that delivers measurable, sustainable results. They ensure that our work is not only efficient and impactful but also aligned with our clients' long-term goals. By combining cutting-edge technology with meaningful relationships, data-driven insights, streamlined processes, and effective messaging, we provide comprehensive PR solutions that help our clients grow.

How PRISM Drives Client Growth

The PRISM PR Framework is not just a theoretical model but a practical, results-driven approach that has consistently delivered growth for our clients. Here's how each component contributes to their success:

Enhancing Brand Visibility

Planning and implementing targeted PR campaigns, we significantly increase our clients' visibility in their respective markets. This heightened presence ensures potential customers become aware of their offerings, increasing brand recognition and trust.

Building Strong Relationships

Research and strategy are pivotal in understanding and connecting with the right audiences. Building meaningful relationships with media outlets, industry influencers, and key stakeholders, we create a robust network that supports our clients' growth objectives.

Driving Engagement and Interaction

Effective implementation ensures that our PR activities are engaging and interactive. Whether through compelling content, interactive events, or dynamic social media campaigns, we create opportunities for our clients to interact meaningfully with their audiences.

Example: A retail fashion brand wanted to boost its social media presence. We developed a series of interactive campaigns, including live Q&A sessions, user-generated content contests, and exclusive online events. These initiatives resulted in a 40% increase in social media followers and a significant rise in customer engagement.

Measuring and Optimizing Performance

Continuous measurement and optimization are at the core of the PRISM Framework. Analyzing performance data and feedback ensures that our strategies remain aligned with our clients' needs.

The PRISM Advantage: Why Choose Our Framework?

Tailored Approach

Every business is unique, and so are their PR needs. The PRISM Framework is flexible and adaptable, allowing us to tailor our strategies to align with each client's goals and market conditions.

Proven Results

Our track record speaks for itself. The PRISM Framework has consistently delivered measurable results, driving growth and enhancing the reputation of our clients across various industries.

Strategic Insight

Our deep industry knowledge and strategic insight enable us to anticipate market trends and position our clients ahead. This proactive approach ensures sustained growth and long-term success.

Client Case Study: Serenity Mind & Wellness – Scaling Mental Health with PRISM PR Framework

Client Overview

Serenity Mind & Wellness is a mental health-focused online shop and media brand founded by a licensed therapist. It offers products such as guided journals, self-care kits, digital workbooks, and a content hub featuring mental health resources, expert-led workshops, and articles on well-being. Since its launch, Serenity has become a trusted platform for individuals seeking mental wellness solutions. With our PRISM PR Framework, Serenity set out to boost media visibility, grow its online audience, and increase product sales.

The brand has now been featured in Forbes.com, FastCompany, Inc., SheKnows, Luxe Living, Oprah Magazine, Allure.com, Newsweek.com, Healthline, Psych Central, and countless others, building credibility and trust in the mental health space. Serenity also expanded its email list to several thousand subscribers and now attracts thousands of monthly readers to its media property.

Challenges

1. Limited Market Visibility: Despite high-quality offerings, serenity is needed to help build brand recognition in a competitive wellness space.

2. Crowded Market Landscape: With mental health becoming a growing focus, Serenity needed to differentiate itself from other wellness brands.

3. Lack of Media Connections: The team must establish relationships with journalists and influencers to garner meaningful media coverage.

4. Managing Growth Efficiently: With a small team, Serenity needed streamlined workflows to manage PR campaigns while focusing on product development and community engagement.

How the PRISM PR Framework Fueled Growth

Proprietary Tools: Precision-Driven PR Campaigns

We tracked Serenity's coverage, audience engagement, and campaign performance using proprietary analytics tools and media monitoring platforms. Our custom KPI dashboards allowed the team to monitor which campaigns drove the most traffic and sales, making optimizing efforts in real-time easy.

• Analytics & Media Monitoring: Identified high-impact platforms and tracked referral traffic from media placements.

• KPI Dashboards: Provided Serenity with real-time updates on campaign performance, including media mentions, social media engagement, and email list growth.

• PR Workflow Automation: Automated follow-ups and outreach, helping the team manage media relationships efficiently.

Relationship Building: Connecting with Key Media and Influencers

Our success in building meaningful relationships with journalists, editors, and influencers was critical to Serenity's visibility boost. We focused on targeting mental health, lifestyle, and wellness media outlets to position the brand as both a product line and a trusted source of mental health content.

• Media Outreach: Secured product features and founder interviews in FastCompany, Inc., SheKnows, Oprah Magazine, Newsweek, and Allure.

• Influencer Collaborations: Partnered with influencers in the wellness space to promote Serenity's products through organic social media campaigns.

• Client Collaboration: Worked closely with Serenity's founder to align PR strategies with the brand's values and mission.

Insights: Data-Driven Campaign Strategy

With our data-driven insights, we segmented Serenity's audience into distinct groups—mental health professionals, self-care advocates, and digital content consumers—and tailored messaging accordingly. Competitor analysis revealed gaps we could exploit, helping Serenity position itself as an e-commerce platform and a media brand.

• Audience Segmentation: Identified messaging that resonated with Serenity's primary customer groups, including those seeking practical mental wellness tools.

• Competitor Benchmarking: Analyzed competitors' media strategies to identify opportunities for differentiation.

• Sentiment Analysis: Monitored audience feedback and public sentiment to ensure messaging aligned with mental health conversations.

Simplified Workflow: Streamlining Campaign Execution

With Serenity's small team focused on product development, we implemented a streamlined workflow to manage PR campaigns smoothly. We handled outreach tracking, reporting, and follow-ups using automated tools, ensuring campaigns stayed on schedule without overburdening the Serenity team.

• Timeline Management: Developed a detailed campaign timeline with milestones for product launches and media outreach.

• Collaborative Platform: Provided Serenity access to real-time reports and campaign progress, keeping communication seamless.

• Automated Follow-Ups: Ensured timely engagement with journalists and influencers, increasing the chances of media coverage.

Message Development & Measurement: Crafting Compelling Stories

We worked closely with Serenity to develop key messaging that reflected the brand's commitment to mental health and self-care. This narrative positioned Serenity as an online shop and a trusted media platform offering educational content.

• Storytelling & Messaging: Crafted narratives highlighting Serenity's mission and product value.

• Channel-Specific Adaptation: Tailored messaging for social media, digital publications, and influencer campaigns to increase relevance and engagement.

• KPI Measurement: Monitored referral traffic, sales, and email subscriptions from each media placement and campaign.

• Continuous Optimization: Adjusted messaging and outreach strategies in response to performance data.

Results and Impact

1. Significant Media Visibility: Serenity was featured in top-tier publications, including FastCompany, Inc., SheKnows, Luxe Living, Oprah Magazine, Allure.com, and Newsweek.com.

2. Email List Growth: The brand expanded to several thousand subscribers, creating a strong base for direct marketing efforts.

3. Increased Web Traffic and Engagement: Serenity now attracts thousands of monthly readers to its media property, significantly boosting its audience reach.

4. Social Media Growth: Engagement on Serenity's social media platforms increased by 50%, with a surge in new followers from organic campaigns.

5. Sustainable Growth: The combination of PR, influencer outreach, and optimized messaging positioned Serenity as a trusted mental health resource and a growing e-commerce brand.

How PRISM Elevated Serenity's Success

The PRISM PR Framework was pivotal in Serenity Mind & Wellness's transformation from a small online initiative to a leading mental health brand and media platform. By leveraging proprietary tools, building strong media relationships, applying data-driven insights, streamlining workflows, and crafting compelling messaging, we helped Serenity achieve remarkable growth and visibility.

Today, Serenity continues to thrive, offering meaningful products and content to its expanding audience. With ongoing features in top-tier media, a growing email list, and increased product demand, Serenity has established itself as a go-to brand in the mental health space. The PRISM Framework fueled Serenity's rise and set the foundation for sustained, long-term success.

*Client name has been changed.